Dan Gingiss is an international keynote speaker and consultant who believes that a remarkable customer experience is your best marketing. His 20-year professional career included leadership positions at McDonald’s, Discover and Humana.
Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media, a host of the Experience This! Show podcast and a regular contributor to Forbes. Learn more about him at www.dangingiss.com